Draft notice (remove before publishing). The [7-day / 25%] values below are suggestions, not requirements. Choose your own terms; the admin dashboard lets you record refunds made in Razorpay.

Refund and Cancellation Policy

Eligibility

You can request a full refund within [7] days of purchase if you have completed no more than [25%] of the course lessons and have not attempted the final examination or received a certificate.

How to request a refund

Email admin@nexgendrilling.co.in from your account email with your order number (shown in Dashboard → Orders) and the reason for your request. We aim to reply within [3] working days.

How refunds are paid

Approved refunds are returned to the original payment method through Razorpay. Banks and payment networks usually take [5–7] working days to show the credit. When a refund is processed, access to the course is removed and any certificate for that course is revoked.

Payments that fail or are duplicated

If money is deducted but your order does not show as paid, contact us with the payment reference. If you were charged twice for the same course, the duplicate charge will be refunded in full.

Cancellation

Courses are self-paced, so there is nothing to cancel after purchase other than a refund request. If we withdraw a course you have paid for before your access period ends, we will offer a refund in proportion to your remaining access period or a comparable course.

Coupons

Refunds are of the amount you actually paid after any discount.